FAQ
1. Payment\Agreement Policy
At this time I am not able to provide online credit card payments. Future development of this website will possibly include this feature. I do have a PayPal account that funds can be channeled through. I will also accept money orders or personal checks. These forms of payment will require clearance through your financial institution before the product will be delivered.
I normally require an earnest deposit on commissioned work.
If you live in Arkansas I have to charge 7% Sales Tax. Sorry.
Prices displayed DO NOT include the shipping fees. That information can be offered when I know your zipcode.
2. Delivery
Shipment of larger items can be problematic. Large chests, tables, etc would require crating, insurance, and drop shipment fees. If you live within a reasonable radius of my home I can make delivery.
3. Returns
If you are not satisified with your purchase you can return the item for a refund in the first 30 days. It must return to me in it's original condition. Buyer assumes all responsibility for return shipping and insurance fees. I will bend over backwards to make anything right. I want happy customers who will want to do future business with me.
4. Materials
I do not use particleboard or OSB, etc in my work. I make every effort to use and obtain North American made hardware, if available. Some hardware I install on my work IS NOT new but "old and full of character." I will specify this in the item description. I make every effort to only purchase foreign wood that comes from sustainable sources. 98% of my projects are made with locally available wood.
5. It is a MYTH that wood "dries out."
You can't replenish the moisture in a wooden item. Pledge and Endust are OK to use for dust but don't think it's doing anything for the wood itself; liquid wood polishes contain chemicals that will dissolve a waxed finish. Exercise caution.
Wood is always changing it's moisture level. It moves and breathes with the seasons. The type of finish used on it will only affect how fast the change occurs.
6. Spalting: this is a term used to describe the condition of wood after invasion by a fungus. The invading fungus sets up colonies in the wood and creates border areas indicated by the blackline effect. For more interesting information on spalting see this wikipedia link: spalting. The discovery of spalting is a hit or miss proposition as there is normally no external evidence to it's exisitence inside the wood. Also if one waits too long the spalting condition will advance to the point that the wood becomes "punky" and unsuitable for woodworking applications. It's really luck of the draw! The fungus dies on exposure to atmosphere after the wood is cut.
7. Quilting: this is a term used to describe a 3-d optical effect of the wood created by compression of the grain. The surface of the wood will appear to have "puffed up" areas similiar to a quilt.
8. Red/White/Blue : I believe it is important to support the American worker by having a preference for US MADE products! America's craftsman and craftswoman continue to produce quality products that maintain their value or even appreciate over time.